LIQUOR STORES GP INC. - PRIVACY POLICY

Why Do We Have A Privacy Policy?

At Liquor Stores GP Inc, we believe in building relationships with our customers that are based on trust and respect. Establishing trust and respect involves our telling you what personal information we need to collect from you, how this information will be handled, and how this information will be kept safe.

The purpose of this document is to inform our clients of:

our information handling practices;
the reasons for these practices;
the security steps in place to protect your personal information; and
your role in controlling your own personal information.

This policy applies to Liquor Stores GP Inc. and its subsidiaries, (collectively Liquor Stores Limited Partnership, Liquor Barn GP Inc., Liquor Barn Limited Partnership and their subsidiaries are referred to herein as 'Liquor Stores'). The policy also applies to any person providing services on our behalf.

What Is Personal Information?

Personal information is information about an identifiable individual. This includes an individual s name, home address, home phone number, age, sex, marital or family status, an identifying number, educational history, financial information, photographs and videos of an individual.

Collecting Personal Information

In order to provide our wide variety of services, products, and promotions, we may collect the following personal information from our clients when necessary:

contact and mailing information such as name, address, telephone numbers, fax numbers and e-mail addresses;
video from our in-store security cameras;
Credit Card or Debit Card information; and,
comments on the quality of the products purchased in our stores and the quality of the service provided to our clients;

We notify our clients of the purposes for which their personal information is being collected, and obtain their consent to that collection, before or at the time our clients provide personal information to us. The only time we do not provide this notification, or obtain an express consent, is if we are specifically authorized by law or when a client volunteers information for an obvious purpose (for example, producing a credit card for an in-store purchase when the information will be used only to process the payment).

We normally collect personal information directly from our clients. However, we may collect our clients personal information from other persons with their consent or as authorized by law.

Use of Personal Information

Unless specifically authorized by law, we will only use your personal information for the purposes for which the information was collected. For example, we may use client contact information to deliver goods. The law also allows us to use our clients personal information for the purpose of collecting a debt owed to our organization, should that be necessary.

If we wish to use or disclose personal information for a purpose other than the purpose for which that information was originally collected, we will obtain our clients consent unless we are authorized by law to use or disclose the personal information without first having obtained a new consent. We do not sell personal information in our custody or under our control to third parties.

Safeguarding Personal Information

Like you, we at Liquor Stores value your personal information. Part of valuing our clients personal information is making sure it is protected and kept confidential. We achieve this by:

having our employees sign a confidentiality agreement;
having policies in place that regulate when our employees can collect, use and disclose our clients personal information;
keeping our records in locked filing cabinets;
having up-to-date computer security such as passwords, encryption and firewalls;
having third parties, when hired, sign an agreement not to handle personal information in a manner other than we ourselves are authorized; and,
retaining client personal information only as long as is reasonable to fulfill the purposes for which the information was collected or for legal or business purposes.

Updating Personal Information

Where required, Liquor Stores will do its best to ensure that your personal information is correct and kept current. If we do need to update your personal information a customer service representative will contact you to verify your personal information before any decisions are made or action is taken based on that information.

If your personal information changes, please inform us of the change and any other information you feel is necessary. Also, if the personal information we have is incorrect, please notify us of the correct information.

Retention Of Personal Information

We will keep your information as long as is necessary to continue to meet your needs and to meet any legal requirements we may have. Once your personal information is no longer needed we will destroy it. When destroying personal information we use appropriate security measures, including shredding paper records and permanently deleting electronic records.

Controlling Personal Information

We believe establishing trust and respect also comes from allowing you to control your own personal information.

As such, we will collect information about you on a voluntary basis. Before we collect personal information from you, we will have you complete our consent form which gives you an opportunity to choose whether or not to provide the requested information.

If you have questions or concerns about the handling of your personal information or wish to withdraw your consent, please contact us using the information provided below.

Accessing Your Personal Information

Liquor Stores provides you with the opportunity to access your personal information. If you would like to review personal information that is in our custody or under our control, or if you would like to have a copy of it, please contact us using the information provided below. Please note that a nominal fee may be charged based on the volume of information requested.

Changes To Privacy Policy

We reserve the right to revise this Privacy Policy periodically without notice, and any such revisions will be posted on our website. You may also obtain a paper copy of this Privacy Policy by contacting us using the information provided below.

Contact

If, at any time, you have any queries about this Privacy Policy please contact us at:

Attention Craig Corbett, Privacy Officer

Liquor Stores GP Inc.
Suite 300, 10508 82 Avenue
Edmonton, AB T6E 2A4

Email: ccorbett@lsgp.ca

If you have more questions about your privacy rights in Alberta please visit the website of the Office of the Information and Privacy Commissioner at www.oipc.ab.ca.